Services
To complement the integral solutions for our clients, we present a variety of professional services.
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24/7 Help Desk Services
Customers can report technical incidents through this service. They are assigned a ticket number to which the customer can refer to in order to follow the status of the open incident. The operator proceeds depending on the type of incident, either to provide the help needed to correct the failure or to forward the incident to the technical team for on-site interventions
OnSite Support Services
Other than remote technical support by telephone, SAR LATAM also brings on-site technical support. There are several instances in which the physical presence of our qualified IT technicians can address and repair specific issues which, otherwise, might not be possible to resolve.
Cashless Integrations
SAR LATAM has a proven track record of competence in the cashless processors and POS systems integration domain, currently serving more than 500 devices in Central America, South America and the Caribbean.
Localization & Configuration Services
Localization and Configuration services for the Point-Of-Sales (POS) systems.
Software Development
We execute all phases of the lifecycle development in web and mobile applications, requirement gatherings, development, quality assurance processes, and documentation.
Network Services
SAR LATAM provides wired and wireless local area network services. These services include the evaluation of LAN requirements, design, implementation, and support.